With a Website Maintenance Plan from Watson Media, we deliver peace of mind every month. Keeping your website updated and well maintained is a must.
Whether it’s simple tweaks, significant repairs, or a complete redesign, you’ve come to the right place for your website maintenance services. You can rely on our website maintenance and tech support services team to keep those nasty web gremlins away!
Our team regularly checks your website for issues and keep it updated and operating at its peak. We perform these tasks consistently to keep your website healthy.
Are you concerned about not utilizing your maintenance hours? Maintenance hours roll over into the following month & are valid for up to 60 days! Our website maintenance plan holders receive higher priority then pay as you go customers.
Our Bronze Web Maintenance package is our most basic offering. It includes monthly Backups of your website. This is great for those wanting peace of mind.
Our Silver Web Maintenance package is a step up from our Bronze package and provides monthly updates to your WordPress or CMS platform.  These updates help to ensure that your website does not become vulnerable over time. We also include one of design or development at no additional charge. This level of service is great for small businesses that need a change or update to their site monthly.
Our Gold plan is an upgrade from our Silver Package and includes two hours of web work at no additional charge. We also offer a discount on further development or design fees. This is great for businesses that have an ongoing need for design or development.  We also provide our Gold Plan holders with a secondary backup. This backup redundancy adds another layer of protection to your website assets.
Our Diamond Plan provides everything in the Gold Plan plus an additional hour of website development or website changes for a total of three hours. With this plan, the team at Watson Media monitors your website's uptime 24/7 to ensure your website is never down. In the event it goes offline, we provide immediate assistance at no additional charge.
Our Platinum Plan provides the best security, monitoring, and backups. We also ensure that your website performance is optimized for speed. This package is great for business websites that require multiple changes or edits a month.
Customer Reviews
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Website Maintenance
$29.00 – $249.00 / month
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What to expect
Our Awesome Process
Select your project package and options that align with your requirements. Engage instantly with our team by proceeding through the service purchase & checkout process. You will receive a welcoming email, confirming the initiation of your project upon completion of the checkout process.
Discovery starts with a streamlined onboarding procedure allowing us to get to know you & your company. We automatically provide credentials to access a private project dashboard. Our private dashboards offer further opportunities to provide granular details regarding your project to be submitted.
Following the onboarding process, alignment of project requirements, details & expectations is compiled into an actionable Scope of Work by your assigned project manager. Upon approval of our SOW, tasks get assigned to supporting team members, and the work begins.
Following Scope Development & Approval of our SOW, your work begins. Clients receive updates on their client dashboard as the project progresses. We utilize this process to allow our clients to monitor their overall project details and provide feedback as needed.
Upon fulling the tasks outlined in the SOW, our team will submit a request for you to review, approve & close the project. In the unlikely event that our request for approval gets denied, a project manager will schedule a meeting with the assigned client representative to discuss what deliverable requirements were not met.
The conclusion of each project presents us with an opportunity to gain insight into our performance. As our client, your feedback is extremely valuable to us. It allows us to relish in the success of another satisfied customer, or identity areas we can improve. We provide you with a link to a short satisfaction survey & in return; we provide you with a delicious token of our appreciation for your feedback. A true Win-Win!
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Q&A's For Website Maintenance
Frequently Asked Questions
Disclaimer
All the information on this website is published in good faith and for general information purpose only. Watson Media does not make any warranties about the completeness, reliability, and accuracy of this information.